Marlow Grey Consulting
Procurement advisory focused on contract risk and clarity.
About
Most FM failures are not caused by lack of effort.They are caused by misaligned contracts, unclear scopes, and poorly structured supplier relationships.Marlow Grey Consulting works with PBSA and BTR owner-operators who need confidence that their FM arrangements still stand up to today’s compliance and audit reality.We are supplier-agnostic and independent.Our focus is not performance management.It's getting responsibilities, costs, and risk clearly defined within your contracts.
Process
Risk-led advisory work.Clear, focused engagements centred on contract clarity and compliance.- Review of assets, portfolios, and existing FM contracts
- Testing contracts against compliance and audit expectations
- Making responsibilities and risk explicit
- Clear options to fix, restructure, or re-procure where neededNo retainers.
Work only proceeds where there is clear value.
This work focuses on getting the contracts right, because that’s where FM risk really sits.
Services
We support operators by getting FM contracts clear and fit for how assets actually operate.This typically covers:- FM procurement strategy tied to the asset
- Tender design, evaluation, and contract award
- Clear FM contracts, scopes, and KPIs
- Mobilisation from development into live operation
- Governance that works in practice
- Cost control without damaging service or resident experienceThe work is deliberately focused.Ambiguity removed early is cheaper than correction later.
Request a risk-led FM review
For operators accountable for FM compliance or risk.
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Terms and Conditions
1. About This Website
This website is operated by Marlow Grey Consulting Limited, a company registered in England and Wales under company number 169584444, with its registered office at 12 Invicta, Dartford, Kent, DA2 6AZ
References to “we”, “us”, or “our” refer to Marlow Grey Consulting Limited.2. Use of This Website
The content on this website is provided for general information purposes only.
It does not constitute professional, legal, financial, procurement, or technical advice. No reliance should be placed on any information contained on this website without obtaining advice specific to your circumstances.3. No Client or Advisory Relationship
Use of this website, including submission of enquiries via the contact form or by email, does not create a contractual, advisory, fiduciary, or professional relationship.
A formal engagement will only arise once confirmed in writing and subject to agreed terms of appointment.4. Scope of Services
Any services provided by Marlow Grey Consulting Limited are subject to a separate written agreement.
Nothing on this website constitutes an offer to provide services, a binding proposal, or an obligation to accept instructions.5. Intellectual Property
All content on this website, including text, layout, structure, and materials, is owned by or licensed to Marlow Grey Consulting Limited unless otherwise stated.
Content may not be copied, reproduced, distributed, or used for any purpose without prior written permission.6. Limitation of Liability
While reasonable care is taken to ensure that information on this website is accurate and up to date, no warranty or representation is given as to its completeness or accuracy.
To the fullest extent permitted by law, Marlow Grey Consulting Limited accepts no liability for any loss or damage arising from reliance on information contained on this website or from use of the website.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.7. External Links
This website may contain links to third‑party websites.
We have no control over, and accept no responsibility for, the content, availability, or privacy practices of such websites.8. Confidentiality and Communications
Information transmitted via this website or by email may not be secure.
No guarantee of confidentiality is given unless and until a formal engagement agreement is in place.9. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.10. Contact
For enquiries relating to these Terms and Conditions, please contact:
Marlow Grey Consulting Limited
Email: [email protected]
Privacy Policy
1. Data Controller
This website is operated by Marlow Grey Consulting Limited, registered in England and Wales under company number 16958444.
For the purposes of UK data protection legislation, we are the data controller.
Contact: [email protected]2. Personal Data Collected
We collect personal data only where you choose to provide it via our website contact form or by contacting us directly by email.
This may include:Name
Email address
Information included within your enquiryWe do not knowingly collect special category personal data via this website.3. Purpose and Lawful Basis for Processing
Personal data is processed for the following purposes:Responding to enquiries
Assessing suitability for a potential advisory engagement
Taking steps at your request prior to entering into a contractThe lawful bases relied upon are:Legitimate interests, where processing is necessary to respond to and assess enquiries
Pre‑contractual necessity, where processing is required to take steps prior to entering into a contractWe do not process personal data for marketing purposes.4. Cookies
This website uses only strictly necessary cookies that are required for the site to function correctly.
These cookies enable core functionality such as page navigation and security. The website cannot function properly without them.
We do not use analytics cookies, advertising cookies, tracking technologies, or third‑party cookies.
As only strictly necessary cookies are used, consent is not required under UK GDPR and the Privacy and Electronic Communications Regulations (PECR).5. Data Retention
Personal data submitted via enquiries is retained only for as long as necessary to respond and assess engagement suitability.
Where no engagement proceeds, enquiry data is securely deleted within 18 months of last contact, unless retention is required for legal or regulatory reasons.6. Data Security
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, disclosure, alteration, or loss.
While no system can be guaranteed to be completely secure, reasonable safeguards are maintained.7. Data Sharing and Processors
Personal data is not sold, traded, or shared with third parties for marketing purposes.
Data may be processed by third‑party service providers supporting website hosting, form handling, or email infrastructure. Such providers act as processors and are subject to appropriate contractual and security safeguards.8. International Transfers
Personal data is not intentionally transferred outside the UK.
Where service providers process data outside the UK, appropriate safeguards are in place in accordance with UK GDPR requirements.9. Your Rights
Under UK GDPR, you have the right to:Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Restrict or object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)10. Contact
For any data protection enquiries, please contact:
Marlow Grey Consulting Limited
Email: [email protected]